FAQ

Frequently asked questions



How do I become a member?

Registration:

To become a member of the Ask Me... Pay Me! panel, simply sign up by completing the form on our homepage.

You will be asked to provide some basic information during your account creation in order to participate in paid surveys, focus  groups and product tests.

After you sign-up, you will be sent a verification email in order to finalise your registration and completing the more detailed profile will ensure you maximize your earning opportunities.

Is registration free?

Registration:

Registration for Ask Me... Pay Me! is entirely free – you will NOT be asked for any payment at any time.  On the contrary, it is you who will earn cash rewards by taking part in surveys, focus groups and product tests through us.

Why should I become a member?

Registration:

Only by registering and becoming a member will you be able to take part and earn from highly paid surveys, focus groups and product tests.

What is done with the information I submit on surveys?

Registration:

The personal information you provide through surveys will never be distributed to any third parties and responses will never refer to your name or personal data. The data results will only consist of overall results based on compiling the questionnaires returned by you.  For more information please refer to our privacy statement.

News updates

Registration:

Members may, from time to time, receive news updates by email about developments relating to the Ask Me... Pay Me! panel.

How do I change my password?

Acp:

Login, then click "Your Profile".  Now click "Update Profile".   Here you have the option to change your password by clicking on "Change password" , you can change your email address by clicking on "Change email" and you can change other personal details in the associated boxes.

How can I terminate my account?

Acp:

Login, then click "Your Profile".  Now click "Update Profile".  From here you can terminate your account by clicking "Close account"

Does money earned have to be used within a certain time?

Acp:

Earned rewards must be redeemed within 24 months of earning them.  You must have a minimum balance of €15.00 in order to withdraw your earned points to Paypal.  Effective from February 1st 2024 Paypal transfers will be facilitated via our partner Tremendous.com

Prize draw winners will be notified by email that they have won a prize. Winners must respond to this notification email within 90 days of the sending of the email in order to receive their prize payment. If a prize is not claimed it may be distributed to another respondent or it may be returned to the prize draw fund at the discretion of the operator.

Inactive accounts

Acp:

Members who do not log in or begin a paid survey at least once a year will be deemed inactive and will no longer receive paid survey invitations.  Inactive members will however continue to receive invitations for prize draw surveys.

Termination of membership

The operator of the Ask Me... Pay Me! panel reserves the right to terminate the membership of the panel of any member, at any stage, without notice.  Grounds for termination include but are not limited to aggressive or intimidating behaviour or communication towards the operator or their agents, use of foul or abusive language towards the operator or their agents, creation of duplicate or fraudulent account(s), or engaging in any actions that could defame, damage or be deemed to be detrimental to the reputation, activities and business prospects of the panel.

How can I check my balance?

Rewards:

Login, then click on “Your Profile”.  From here click on "Redeem Rewards".  Here you will see your current rewards balance and your recent transaction history.  Please note that members will not receive credits for duplicate responses.  This restriction also applies if members complete the same survey through a different panel.

Who is eligible for rewards?

Rewards:

Ask Me... Pay Me! members must be residents of Ireland in order to be eligible for rewards.

How can I claim my earned money?

Rewards:

Login, then click on “Your Profile”.  From here click on "Redeem Rewards".  For cash rewards you will need to have a Paypal account to have your rewards paid into.  If you do not already have a Paypal account you can quickly create one by clicking here

How to make a payout to Paypal

Rewards:

If you do not already have a PayPal account please go to www.paypal.com and open an account.

It is important that your Paypal account has the same email address as the email address you receive surveys to.  If you already have a Paypal account you can add the email address you receive surveys to in your PayPal account.

1. Login to your panel account.
2. Click on "Your Profile", then "Redeem Rewards"
3. Once you have reached the redeemable amount (currently €4) click on the "update" button and your money will be transferred to your online account at PayPal.
4. IMPORTANT - Please make sure that you login to your PayPal account and accept the transfer.

Amazon vouchers

Rewards:

We no longer support Amazon voucher rewards (effective May 2021).

How can I participate in surveys?

Participating:

Simply sign-up to Ask Me... Pay Me! and you will be mailed surveys as they become live. Simply click on the link and it will send you directly to the survey. The more complete your profile is, the greater your chance of qualifying and being invited to take part in surveys.

How much will I earn for my participation?

Participating:

Depending on survey length you can earn from €0.50 to €1.50 on average.  For more detailed surveys, product testing and focus group participation rewards can be much higher, up to €100 and more.  Some surveys will also give you entry to free draws for great prizes or cash equivalents.

On average, how long does an online survey take?

Participating:

Online surveys typically take between 5 and 15 minutes to complete.  Rewards are greater for longer surveys.

How do you know if responses are honest?

Participating:

Many of our surveys contain "attention tests" e.g. .a question which is asked twice in the same survey to ensure consistency of response.  Where respondents fail the attention test, the panel operator reserves the right to revoke payment made on the basis of that survey response.  Where a response is completed in an unfeasibly quick time, the panel operator reserves the right to revoke payment made on the basis of that survey response.

Will you use my participation to try to sell me something?

Participating:

No, under no circumstances will surveys be used to sell or promote a project. You may however be invited to join other panels, private or community projects which may have their own terms and conditions with which you should familiarise yourself.

How long do I have to complete a survey?

Participating:

Surveys will remain live until they have have been completed, this could be either hours, days or weeks.

I've forgotten my password, what can I do?

Participating:

Click Log-in from the homepage, then click, "Forgot Password?"

I have a question not listed here, how can I contact you?

Participating:

You can submit a request here.

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