Privacy Policy

Privacy Statement

Your privacy is important to Ask Me Pay Me.  We’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

Who we are

The Ask Me... Pay Me! programme and www.askmepayme.ie website is owned and operated by Delve Research (Daniel Sheahan T/A Delve Research), an Irish market research agency with offices at Main St, Kildorrery, Co Cork, Ireland (Tel. 022 25088, normal office hours).  www.delve-research.com

Queries in relation to Ask Me... Pay Me! membership should be addressed to info@askmepayme.ie

Information collected

We collect certain information or data about you when you use Ask Me Pay Me or register with us using the website forms, and complete our surveys.

We collect:

  • Your gender, email address, date of birth when you sign up to our panel.  Further survey and profiling information is voluntarily supplied by you.
  • Your email address and subscription preferences when you sign up to our email newsletter, and how you use our email newsletter - for example whether you open them and which links you click on, your IP address, and details of which version of web browser you used as well as information on how you use the site, by using cookies and page tagging techniques.
  • Your email address and subscription preferences when you sign up to our panel, and how you engage with our panel - for example whether you open our survey invitations and which links you click on, your IP address, and details of which version of web browser you used as well as information on how you use the site, by using cookies and page tagging techniques.

This information helps us to:

  • send you our newsletters from time to time if you have requested this information
  • ensure that content from our site is presented in the most effective manner for you and for your device
  • provide you with surveys and information which we feel may interest you, where you have consented to be contacted for such purposes
  • carry out our obligations arising from any contracts entered into between you and us allow you to participate in interactive features of our service when you choose to do so and notify you about changes to our service.

This information can be viewed by authorised people in Delve Research (a.k.a. Daniel Sheahan T/A Delve Research, owner and operator of the Ask Me Pay Me survey panel) and our technology supplier Cint AB, to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our surveys and email newsletters
  • respond to any feedback you send us

Use of information for third party surveys

You may be invited to complete surveys being run by other survey companies, however you will always be contacted  through Ask Me... Pay Me! and / or Cint - we will never share or sell your contact information to third parties, unless specifically authorised by you.  No contact will be made to any respondent arising from their participation in a survey, unless specifically authorised by that respondent.  Where a respondent agrees to be contacted by a third party it is recommended that they familiarise themselves with that party’s privacy statement.  Registered members of the survey panel can review their privacy settings at any time by logging in to their account and selecting "Privacy Settings".

Use of information for administration of prize draws

Where individual information is required to identify a winner of a competition or draw this may be revealed to the appropriate client. Please refer to individual competition rules which will refer to the requirements for publicity of winners' names.

Cookies / Log files

What is a cookie?  A cookie is a text based block of data that a web server places on a user’s PC. Typically it is used to ease navigation through the site. We may use cookies to identify you and to log you into your account when you return to the site, and some surveys use cookies to speed up the survey process.   Users can decline the cookies by adjusting the "accept cookies" setting on their browser, however this may effect the functionality of surveys on client web sites.  Registered members of the survey panel can also review their survey cookie settings at any time by logging in to their account and selecting "Privacy Settings".

We also collect statistical site usage information about how the site is used.  We aggregate this information to get a better understanding of how visitors use our site. We do not use this code to collect any personally identifiable information.

Where your information is stored

We store your information, whenever possible on secure servers in the European Economic Area (EEA).  Where information is stored outside the EEA we ensure that the relevant provider operates to GDPR equivalent standards.

Survey panel data

Data that we gather when you join our survey panel is stored by Cint AB (Sweden).
 
We will continue to send you survey invitations until you tell us not to or use the unsubscribe option on any of our survey emails, or if you unsubscribe from within your panel account.

Newsletter data

Data that we gather when you sign up to our email newsletter is processed by GetWebCraft Limited (Cyprus) and stored by Aweber Systems Inc. (U.S.A.).  Aweber Systems Inc is compliant with the EU-US Privacy Shield Framework.  When you sign up to our email newsletter, you agree to your data being stored in this way.
 
As a subscriber to our email newsletters, we may contact you from time to time to ask for your feedback on how to improve our email newsletter service.
 
We will continue to send you email newsletters until you tell us not to or use the unsubscribe option on any of our newsletter emails.

Security and storage of information

We are committed to maintaining the security of the data we collect and we have appropriate security measures in place to protect against loss, misuse or alteration of such information. This is detailed in our Data Protection and Security Policy.
 Employees or agents of Ask Me... Pay Me! can only access data by use of authorised user names and passwords.

Recording of participation in survey interviews or questionnaires

With your consent we may wish to record, photograph or film your responses to a question or questions on a survey.

You consent to us recording, photographing or filming (“Recordings”) you without any fee payable to you.  By agreeing to take part in video and or audio recorded survey responses you acknowledge and agree that we shall be entitled to edit, copy, add to, adapt or translate the Recordings at our discretion and, in respect of the Recordings, you hereby irrevocably waive in favour of us, our assignees and licensees the benefit of all moral rights and performers' rights arising under the Copyright and Related Rights Act 2000 (as amended) or similar rights arising under the laws of any jurisdiction.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This may include disclosing to other companies and organisations in connection with fraud protection. We won’t share your information with any other organisations for marketing, market research (beyond that directly related to the survey panel activity) or commercial purposes, and we don’t pass on your details to other websites

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect. If you wish to exercise this right, please send your request to info@askmepayme.ie
 
If you’ve signed up for email newsletters, you can unsubscribe or change your settings at any time.

Access to information

Registered members of the Ask Me... Pay Me! panel can review and update the profile information they have submitted by logging into their membership profile here.  Members can also review and update their privacy settings from their membership area.

Cancelling membership

Members may cancel their membership at any time by logging into their membership profile then selecting “Close account” then confirming.  Alternatively members may cancel their membership by emailing info@askmepayme.ie with a request to cancel their membership from the email address with which they originally registered.

About Us

Ask Me Pay Me is a survey panel owned and operated by Daniel Sheahan T/A Delve Research with a registered address at Kildorrery, Co Cork, Ireland.
 
Please note that if you click on, or follow, any links from our site to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.

Changes to our privacy policy

To fully protect your privacy, we reserve the right to amend our policy at any time, and for any reason. We will post the amended terms here as they occur and encourage you to check for updates.

Sale of business

Please note that if the Ask Me... Pay Me! panel or any of its related businesses is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant customer information database could be transferred as part of that transaction and your information accessed by such successor or purchaser.  Members will be advised by email in advance of any such transfer.

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